Category Archives: Who’s Buying What?

Who's Buying What?

Network Security Solutions Company Selects Five9 to Fully Integrate Global Customer Service Capabilities

Five9, a leading provider of cloud software for the enterprise contact center market, announced that it has been selected by a global provider of network security tools and services to provide an enterprise-wide, cloud-based contact center solution spanning four continents. Continue reading Network Security Solutions Company Selects Five9 to Fully Integrate Global Customer Service Capabilities →

Artificial Intelligence, Who's Buying What?

C Spire selects Wysdom to power its AI-based digital customer care efforts

C Spire, a diversified telecommunications and technology services company, is expanding its partnership with Wysdom.AI (formerly CrowdCare) to power the firm’s artificial intelligence-based digital customer care across all of its lines of business. Continue reading C Spire selects Wysdom to power its AI-based digital customer care efforts →

Technology, Who's Buying What?

IMT-Vislink Launches Comprehensive Customer Support Portal

xG Technology, a leading provider of wireless video solutions to broadcast, law enforcement and defense markets, and private mobile broadband networks for critical communications, announced today that its IMT-Vislink business has launched a comprehensive customer technical support portal for its worldwide clients driven by the Freshdesk system. Continue reading IMT-Vislink Launches Comprehensive Customer Support Portal →