GoSee, which provides car, campervan and RV hire worldwide, has partnered with PCI Pal®, the global SaaS provider of secure payment solutions for business communications, to secure its contact centre payments and enhanced the payment experience it provides. Continue reading GoSee selects PCI Pal to enhance contact centre payment experience
Category Archives: Who’s Buying What?
Phoenix Group Expands Strategic Partnership with TCS to Transform Customer Experience
Tata Consultancy Services (TCS) announced an expansion of its long-standing partnership with Phoenix Group, UK’s largest long-term savings and retirements provider, to digitally transform the latter’s ReAssure business using the TCS BaNCS™ based platform. Continue reading Phoenix Group Expands Strategic Partnership with TCS to Transform Customer Experience
Maintel wins critical voice support contract with Sheffield Teaching Hospital NHS Foundation Trust
Maintel, the cloud and managed services company, has been selected as a telecoms partner to Sheffield Teaching Hospitals NHS Foundation Trust, supporting the internal and external voice communications that are critical to their day to day operational services and positive patient outcomes and experiences. Continue reading Maintel wins critical voice support contract with Sheffield Teaching Hospital NHS Foundation Trust
Vodafone Ireland Selects Amdocs for Cloud Project to Drive Enhanced Customer Experience
Amdocs, a leading provider of software and services to communications and media companies, announced that it has been selected by Vodafone Ireland to transition its infrastructure and application workloads to the cloud, enabling an enhanced customer experience and rapid adoption of the latest 5G innovations. Continue reading Vodafone Ireland Selects Amdocs for Cloud Project to Drive Enhanced Customer Experience
Three UK Harnesses Data to Drive Personalized Customer Experience with Amdocs
Amdocs, a leading provider of software and services to communications and media companies, announced that it is collaborating with Three UK to transform its data capabilities, enabling the UK-based operator to embed data-driven decision making and provide its customers with a more personalized experience. Continue reading Three UK Harnesses Data to Drive Personalized Customer Experience with Amdocs
Airmeez Deploys SoundHound to Deliver Effortless Conversational Experiences
Airmeez announced they will be working with SoundHound to bring a seamless conversational AI experience to software-as-a-service intelligent virtual assistant, notification and customer engagement solutions. Continue reading Airmeez Deploys SoundHound to Deliver Effortless Conversational Experiences