Google and Uber announced an expanded partnership in which Uber has selected Google to support the modernization of its data cloud infrastructure and reimagine the customer experience for Uber users, drivers, and merchants. Continue reading Google and Uber Deepen Partnership to Reimagine the Customer Experience
Category Archives: Who’s Buying What?
Nomad Health Chooses Medallia For Customer Experience
Medallia, the global leader in customer and employee experience announced that Nomad Health, the first digital marketplace for healthcare jobs, selected Medallia as its experience platform of choice. Continue reading Nomad Health Chooses Medallia For Customer Experience
GoSee selects PCI Pal to enhance contact centre payment experience
GoSee, which provides car, campervan and RV hire worldwide, has partnered with PCI Pal®, the global SaaS provider of secure payment solutions for business communications, to secure its contact centre payments and enhanced the payment experience it provides. Continue reading GoSee selects PCI Pal to enhance contact centre payment experience
Phoenix Group Expands Strategic Partnership with TCS to Transform Customer Experience
Tata Consultancy Services (TCS) announced an expansion of its long-standing partnership with Phoenix Group, UK’s largest long-term savings and retirements provider, to digitally transform the latter’s ReAssure business using the TCS BaNCS™ based platform. Continue reading Phoenix Group Expands Strategic Partnership with TCS to Transform Customer Experience
Maintel wins critical voice support contract with Sheffield Teaching Hospital NHS Foundation Trust
Maintel, the cloud and managed services company, has been selected as a telecoms partner to Sheffield Teaching Hospitals NHS Foundation Trust, supporting the internal and external voice communications that are critical to their day to day operational services and positive patient outcomes and experiences. Continue reading Maintel wins critical voice support contract with Sheffield Teaching Hospital NHS Foundation Trust
Vodafone Ireland Selects Amdocs for Cloud Project to Drive Enhanced Customer Experience
Amdocs, a leading provider of software and services to communications and media companies, announced that it has been selected by Vodafone Ireland to transition its infrastructure and application workloads to the cloud, enabling an enhanced customer experience and rapid adoption of the latest 5G innovations. Continue reading Vodafone Ireland Selects Amdocs for Cloud Project to Drive Enhanced Customer Experience