Maintel, a leading provider of cloud, networking and security managed communications services to the UK public and private sectors, and Datatrack, a leading supplier for Unified Communications (UC) and Contact Centre data analytics, is excited to announce the launch of a new UC Analytics solution. Continue reading Maintel and Datatrack launch new Unified Communications Analytics solution
Tag Archives: Maintel
Maintel deploys cutting edge CX solution to a leading supermarket chain
Maintel is pleased to announce that they have successfully deployed a new Genesys Cloud CX based Contact Centre Managed Service for a leading supermarket chain with multiple hundreds of UK stores, helping lay the foundations to revolutionise their Customer Experience approach. Continue reading Maintel deploys cutting edge CX solution to a leading supermarket chain
Maintel delivers new Genesys based Contact Centre Managed Service to Vanquis Banking Group
Maintel has successfully implemented a brand-new Genesys based Contact Centre managed service for Vanquis Bank, a leading specialist bank. Continue reading Maintel delivers new Genesys based Contact Centre Managed Service to Vanquis Banking Group
Maintel expands partnership with Avaya to enhance their Customer Experience Solutions
Maintel, the pioneering cloud and managed services company, has announced an expanded partnership with Avaya, a global leader in customer experience solutions. Continue reading Maintel expands partnership with Avaya to enhance their Customer Experience Solutions
Maintel announce new alliance with Datatrack
Maintel, the pioneering cloud and managed services company, is excited to announce a new alliance with Datatrack, a leading Contact Centre and Unified Communications analytics provider. Continue reading Maintel announce new alliance with Datatrack
Angus Council partners with Maintel to help transform its telephony and Contact Centre with RingCentral’s cloud solution
Angus Council has selected Maintel, the pioneering cloud and managed services company, to identify and deploy a new and improved communications platform. The Council’s 116,000 residents will benefit from RingCentral’s reliable, feature-rich cloud solution that enables easier and more efficient communication with vital local services. Continue reading Angus Council partners with Maintel to help transform its telephony and Contact Centre with RingCentral’s cloud solution