Tag Archives: Maintel

Maintel and Datatrack launch new Unified Communications Analytics solution

Maintel, a leading provider of cloud, networking and security managed communications services to the UK public and private sectors, and Datatrack, a leading supplier for Unified Communications (UC) and Contact Centre data analytics, is excited to announce the launch of a new UC Analytics solution. Continue reading Maintel and Datatrack launch new Unified Communications Analytics solution

Maintel deploys cutting edge CX solution to a leading supermarket chain

Maintel is pleased to announce that they have successfully deployed a new Genesys Cloud CX based Contact Centre Managed Service for a leading supermarket chain with multiple hundreds of UK stores, helping lay the foundations to revolutionise their Customer Experience approach. Continue reading Maintel deploys cutting edge CX solution to a leading supermarket chain

Angus Council partners with Maintel to help transform its telephony and Contact Centre with RingCentral’s cloud solution

Angus Council has selected Maintel, the pioneering cloud and managed services company, to identify and deploy a new and improved communications platform. The Council’s 116,000 residents will benefit from RingCentral’s reliable, feature-rich cloud solution that enables easier and more efficient communication with vital local services. Continue reading Angus Council partners with Maintel to help transform its telephony and Contact Centre with RingCentral’s cloud solution