TeleWare announces a host of enhancements to its cloud-based TeleWare Communication Manager (TCM) solution. TCM is used by businesses, including many leading NHS practices, to manage their communications activity. The solution provides organisations with routing and managements tools for all inbound and outbound calls. Continue reading TeleWare upgrades cloud based call management tool
Conduent Appoints Srikanth Iyengar as Group Chief Executive – Europe
PRESS RELEASE: Conduent Incorporated, a leading business services provider, has named Srikanth Iyengar as Group Chief Executive – Europe. In his role, Iyengar will be responsible for transforming and growing the company’s presence in Europe. Continue reading Conduent Appoints Srikanth Iyengar as Group Chief Executive – Europe
Contract with Bridgestone Europe for new network infrastructure and managed cloud services across EMEA
PRESS RELEASE: BT announced a contract with Bridgestone Europe for new network infrastructure and managed cloud services connecting more than 200 sites across 20 countries in Europe, Middle East and Africa (EMEA). Bridgestone Europe, with headquarters in Brussels and serving markets across EMEA, is a wholly owned subsidiary of Tokyo-based Bridgestone Corporation, the world’s largest tyre and rubber company. Continue reading Contract with Bridgestone Europe for new network infrastructure and managed cloud services across EMEA
IPsoft Collaborates with Penn State University to Advance Education and Innovation in Artificial Intelligence Technologies
IPsoft, the leading digital labor company announced a strategic relationship with Penn State University to advance the development of the autonomic and cognitive technologies that form the backbone of artificial intelligence. Through education, research and hands-on engagement, Penn State and IPsoft will prepare future leaders with the skills and knowledge they need to thrive in a leading-edge organization, where human and digital employees work together to realize competitive advantage. Continue reading IPsoft Collaborates with Penn State University to Advance Education and Innovation in Artificial Intelligence Technologies
EY select Thunderhead To Revolutionise Customer Engagement
PRESS RELEASE: Thunderhead, the leader in enterprise technology for customer engagement announces that its ONE Engagement Hub has been selected by EY to help them build more engaged and valuable relationships with their clients. EY is a global leader in assurance, tax, transaction and advisory services. They deliver insights and quality services using innovative capabilities to help their clients. Continue reading EY select Thunderhead To Revolutionise Customer Engagement
Orange Business Services provides Heraeus Group with secure future-proof hybrid network to modernize infrastructure
PRESS RELEASE: Heraeus, a leading technology group headquartered in Hanau, Germany, has entered into a four-year-contract with Orange Business Services to modernize the Heraeus Global Network and centralize all services under a single global partner. This facilitates the management of the infrastructure and allows for increased transparency in costs, contracts, service level and order and billing. Continue reading Orange Business Services provides Heraeus Group with secure future-proof hybrid network to modernize infrastructure