PRESS RELEASE: Creative Virtual is a winner of the Queen’s Awards for Enterprise: Innovation 2017. The Queen’s Awards for Enterprise is the UK’s most prestigious business award for British companies. It recognises UK businesses for outstanding commercial success in four categories, including Innovation. Continue reading Creative Virtual Awarded the Queen’s Awards for Enterprise: Innovation 2017
Prysm Announces Tom Blenkin as Europe VP of Sales
PRESS RELEASE: Prysm, Inc., a leading digital workplace platform provider announced the appointment of Tom Blenkin who will lead the company’s European region as vice president of sales. Blenkin brings with him an industry-proven track record with more than 10 years of experience working in the European software market. Continue reading Prysm Announces Tom Blenkin as Europe VP of Sales
VHT Wins Top Honors from Frost & Sullivan for Enhancing Contact Center Customer Engagement with its Innovative Software Suite, VHT Navigator™
PRESS RELEASE: Based on its recent analysis of the contact center software market, Frost & Sullivan recognizes Virtual Hold Technology (VHT) with the 2017 North America Frost & Sullivan Award for New Product Innovation. Continue reading VHT Wins Top Honors from Frost & Sullivan for Enhancing Contact Center Customer Engagement with its Innovative Software Suite, VHT Navigator™
Teleopti continues to be a leader for vendor satisfaction in DMG Consulting’s 2017 WFM report
PRESS RELEASE: Teleopti, a global provider in workforce management (WFM) solutions, announced that it has achieved the highest ratings for customer satisfaction in the 2017 WFM Product and Market Report by DMG Consulting LLC. This is the 3rd year in a row that Teleopti has been named a top WFM provider by the analyst firm, consistently receiving high scores from satisfied customers. Continue reading Teleopti continues to be a leader for vendor satisfaction in DMG Consulting’s 2017 WFM report
Inefficient Communications and Collaboration Costs UK Companies £8,000 per Employee per Year
PRESS RELEASE: Mitel®, a global leader in enterprise communications has discovered that substandard communications and collaboration practices are causing UK businesses to fall short on productivity. This lack of productivity costs businesses approximately £8,000 per employee every year and up to £4m annually for a company of 500 employees. Continue reading Inefficient Communications and Collaboration Costs UK Companies £8,000 per Employee per Year
Acticall Sitel Group Deploys Workplace by Facebook Across Its Workforce
PRESS RELEASE: Acticall Sitel Group, one of the world’s leaders of customer experience management, has partnered with Workplace by Facebook. This partnership has been announced during Facebook 2017 F8 Conference. Continue reading Acticall Sitel Group Deploys Workplace by Facebook Across Its Workforce