PRESS RELEASE: Acticall Sitel Group, one of the world’s leaders of customer experience management, has partnered with Workplace by Facebook. This partnership has been announced during Facebook 2017 F8 Conference.
Workplace by Facebook is an easy-to-use, secure, and mobile-first collaboration platform that helps organizations get more done. The platform helps Acticall Sitel Group’s associates build a more productive, efficient and collaborative workplace to strengthen productivity, co-creation and engagement, but also to enhance communication and increase agility among multiple, cross-geographic teams.
The Social Client, a company of Acticall Sitel Group specialized in Digital and Social marketing consulting, contributed its expertise to support the whole deployment process at the group.
Arnaud de Lacoste, CMO, said, “Acticall Sitel Group has been an early adopter of social media as a channel to combine comprehensive customer care capabilities and unparalleled digital and technology expertise across industries. Today, we are thrilled to announce the deployment of Workplace by Facebook, which will allow us to make better, faster decisions and for all our management within Acticall Sitel Group to foster open and active communication and actively engage with our leaders and colleagues.”