PRESS RELEASE: The National Archives (TNA) is digitising its communications technology with an innovative cloud-based system. From March 2017, more than 600 staff will have access to advanced cloud telephony capabilities, provided by leading cloud communications provider 8×8, to improve efficiency and collaboration throughout the organisation. Continue reading The National Archives take communications to the Cloud
LogMeIn Completes Merger with Citrix’s GoTo Business
LogMeIn announced the completion of its previously disclosed merger with Citrix Systems, Inc.’s GetGo, Inc. subsidiary, a wholly owned subsidiary consisting of Citrix’s GoTo family of service offerings. The merger officially closed after market hours on January 31, 2017. Continue reading LogMeIn Completes Merger with Citrix’s GoTo Business
Rant & Rave appoint Kenny Bain as Chief Executive Officer
Rant & Rave, the UK leader in real-time customer engagement technology that works with half of the FTSE including Barclays, Sky and EasyJet announced the appointment of Kenny Bain as its new CEO. Continue reading Rant & Rave appoint Kenny Bain as Chief Executive Officer
Confirmit looks to the next 20 years of success with new leadership
PRESS RELEASE: Confirmit has announced that Ken Østreng, the company’s current CFO, will become President and CEO following Henning Hansen’s decision to resign from the role. Østreng will assume his new role at the beginning of April, ensuring a seamless and smooth period of transition and continued focus on delivering industry leading products, solutions and experiences to Confirmit customers. Continue reading Confirmit looks to the next 20 years of success with new leadership
Toshiba Receives 2017 INTERNET TELEPHONY Product of the Year Award for IPedge Software-only Business Communication Solution
PRESS RELEASE: Toshiba America Information Systems, Inc., Telecommunication Systems Division, announced that its IPedge® Software-Only business communication solution has been awarded a 2017 INTERNET TELEPHONY Product of the year Award from TMC, a global, integrated media company. Continue reading Toshiba Receives 2017 INTERNET TELEPHONY Product of the Year Award for IPedge Software-only Business Communication Solution
Very best customer experiences – the new competitive advantage
Jeremy Hamill-Keays of Teleopti takes a look at a favorite subject from a new angle… We are experiencing change all the time, and today, more rapidly so than ever. Products, technologies, the business landscape, expectations – they’re all in a constant state of flux. This is nothing new. How companies are developing a competitive advantage has also changed. Continue reading Very best customer experiences – the new competitive advantage