8×8, the world’s first Communications Cloud provider announced new and enhanced capabilities for the 8×8 Virtual Contact Center® solution, which will enable global midmarket and enterprise companies to better understand and respond to customer pain points, and also encourage closer collaboration among contact center agents and supervisors to improve the overall customer experience. Continue reading 8×8 Introduces New Capabilities for Contact Centers to Deliver Enhanced Customer Experiences
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8×8 Introduces New Capabilities for Contact Centres to Deliver Enhanced Customer Experiences
8×8, the world’s first Communications Cloud provider announced new and enhanced capabilities for the 8×8 Virtual Contact Center® (VCC) solution, which will enable global midmarket and enterprise companies to better understand and respond to customer pain points, and also encourage closer collaboration among contact center agents and supervisors to improve the overall customer experience. Continue reading 8×8 Introduces New Capabilities for Contact Centres to Deliver Enhanced Customer Experiences
8×8 Partners with Softchoice to Bring Cloud Communications and Contact Center Offerings to Midmarket and Enterprise Companies in North America
8×8 and Softchoice, a leading North American provider of IT solutions and managed services, announced a partnership to bring integrated, enterprise-grade cloud communications, contact center and team collaboration solutions to midmarket and enterprise companies. With this announcement, Softchoice will now expand its cloud portfolio to sell 8×8’s industry-leading solutions and services in the United States and Canada. Continue reading 8×8 Partners with Softchoice to Bring Cloud Communications and Contact Center Offerings to Midmarket and Enterprise Companies in North America
8×8 Launches New Global Distribution Model with Leading Master Agents and Value Added Distributors
8×8 announced a global distribution model that enables master agents and distributors to accelerate their marketing and sales of 8×8 Communications Cloud™ services, and provide a clear blueprint for expanding their partnership with 8×8 into new regions. Continue reading 8×8 Launches New Global Distribution Model with Leading Master Agents and Value Added Distributors
8×8 Partners with Jenne to Distribute Communications Cloud Solutions in the U.S.
8×8 and Jenne announced a partnership to bring 8×8’s integrated, enterprise-grade cloud communications, contact center and team collaboration solutions to mid-market and enterprise companies in the U.S. through a value-added distribution model. Continue reading 8×8 Partners with Jenne to Distribute Communications Cloud Solutions in the U.S.
8×8 Awarded Four New Patents for Communications Cloud
8×8, the world’s first communications cloud announces it has been awarded three new U.S. patents and one new UK patent covering technology innovations that improve global enterprise communications and contact centre solutions. Continue reading 8×8 Awarded Four New Patents for Communications Cloud