Tag Archives: Amazon Web Services (AWS)

NatWest Group to Accelerate bank-wide data and AI transformation through 5-year collaboration with Accenture and AWS

NatWest Group (“NatWest”) has announced a new, five-year collaboration with Amazon Web Services, Inc. (“AWS”) – an Amazon.com, Inc. company – and Accenture to transform the way it serves its customers by accelerating the modernisation of its digital, data and analytics, and AI capabilities. Continue reading NatWest Group to Accelerate bank-wide data and AI transformation through 5-year collaboration with Accenture and AWS

Capita collaborates with Amazon Web Services (AWS) to deliver a next-gen contact centre and service excellence solution

Capita plc announces CapitaContact, leveraging Amazon Connect, the generative AI-powered contact centre solution from Amazon Web Services (AWS), which helps organisations transform customer experience from day one. Continue reading Capita collaborates with Amazon Web Services (AWS) to deliver a next-gen contact centre and service excellence solution