Amdocs, a leading provider of software and services to communications and media companies, announced a strategic extension and expansion of its collaboration with Telefonica Hispanoamerica. Continue reading Telefonica Enters Expansive, Multi-Year Strategic Collaboration with Amdocs to Provide Cloud-Enabled, Enhanced Digital Experience and Automated Operations in Hispanoamerica
Tag Archives: Amdocs
Vodafone Germany Accelerates its Digital Transformation with Amdocs
Amdocs, a leading provider of software and services to communications and media companies, announced a deeper collaboration with Vodafone Germany that will accelerate the German techco operator’s digital transformation, enabling it to deliver an optimized customer experience across all touchpoints while achieving greater operational efficiency. Continue reading Vodafone Germany Accelerates its Digital Transformation with Amdocs
Amdocs Named a Leader in Gartner’s 2017 Magic Quadrant for Integrated Revenue and Customer Management for CSPs
Amdocs announced Gartner has positioned Amdocs as a Leader in its 2017 Magic Quadrant for Integrated Revenue and Customer Management for CSPs*. This Gartner Magic Quadrant provides a snapshot of the market and vendors offering Integrated Revenue and Customer Management (IRCM) solutions for communications service providers (CSPs) and evaluates them on their completeness of vision and ability to execute. Continue reading Amdocs Named a Leader in Gartner’s 2017 Magic Quadrant for Integrated Revenue and Customer Management for CSPs
Amdocs Launches Smartbot to Bring Intelligent Bot-to-Human Customer Experiences to Digital Services Providers
Amdocs is launching Smartbot, an artificial intelligence (AI) and machine learning-based bot that enables digital service providers (DSPs) to provide customer care, sales and marketing engagements to even the most discerning millennial. Continue reading Amdocs Launches Smartbot to Bring Intelligent Bot-to-Human Customer Experiences to Digital Services Providers