Tag Archives: Avtex

Semafone Adds Avtex to Channel Partner Portfolio

Semafone announces a new partnership with Avtex, a customer experience (CX)-focused consulting and technology provider for the healthcare, financial services and public sectors. Through this new partnership, Avtex will provide Semafone’s flagship Cardprotect software in North America and leverage Semafone’s consulting services to help their customers with enterprise contact centers simplify compliance with the Payment Card Industry Data Security Standard (PCI DSS). Continue reading Semafone Adds Avtex to Channel Partner Portfolio

Avtex Helps Customers Embrace the Cloud Through Microsoft Cloud Solution Provider Program

PRESS RELEASE: Avtex announced its participation in the Microsoft Cloud Solution Provider Program. The program is designed to strengthen customer relationships and expand cloud sales opportunities by enabling partners to provide direct billing, sell combined offers and services, as well as directly provision, manage and support products and services. Continue reading Avtex Helps Customers Embrace the Cloud Through Microsoft Cloud Solution Provider Program

Avtex Acquires Digital Voice Systems Inc

PRESS RELEASE: Avtex, a provider of integrated Customer Experience (CX) technologies, and a Microsoft Gold Partner and Interactive Intelligence (ININ) Platinum Elite Partner announced today that they have acquired Digital Voice Systems (DVS), a contact centre, CRM and enterprise communications solution provider headquartered in Chicago, Illinois. Continue reading Avtex Acquires Digital Voice Systems Inc

Virtual Hold Expands Channel Partners Program With Avtex, a Leading Customer Experience Consultant With Deep Interactive Intelligence Ties

PRESS RELEASE: Virtual Hold Technology (VHT), a global leader in omni-channel callback solutions for contact centers, has added Avtex to its growing roster of reseller channel partners. Continue reading Virtual Hold Expands Channel Partners Program With Avtex, a Leading Customer Experience Consultant With Deep Interactive Intelligence Ties

Avtex Named Interactive Intelligence Platinum Elite Partner

PRESS RELEASE: Avtex has been named an Interactive Intelligence Platinum Elite Partner. Interactive Intelligence, a global provider of software and services for collaboration, communications and customer engagement, grants Platinum Elite Partner status each year to resellers that meet the vendor’s most stringent product certification, software sales and renewals, and customer satisfaction requirements. Continue reading Avtex Named Interactive Intelligence Platinum Elite Partner

Mattersight Announces Avtex as New Channel Partner

PRESS RELEASE: Mattersight Corporation announced that Avtex, an Interactive Intelligence partner focused on designing, implementing, and supporting contact center solutions, will resell its Predictive Behavioral Routing solution. Mattersight® Predictive Behavioral Routing matches customer calls with the best available contact center agent based upon communication preferences, personality, and other behavioral characteristics. Mattersight also announced that it is an Interactive Intelligence Product Alliance Partner. Continue reading Mattersight Announces Avtex as New Channel Partner

Avtex Wins Interactive Intelligence Partner of the Year Award

ININ logoPRESS RELEASE: Avtex, a provider of integrated interaction solutions, announced today that they won the Interactive Intelligence Partner of the Year award. The award is given to the reseller that has generated the most revenue from global Interactive Intelligence software sales from January 1, 2013 to December 31, 2013.  Continue reading Avtex Wins Interactive Intelligence Partner of the Year Award

Avtex Announces Partnership with ComputerTalk

Avtex, a provider of integrated interaction solutions, announced today its partnership with ComputerTalk, a leading provider of Microsoft Lync-native contact centre product and CEBP applications. As part of the ComputerTalk Global Partner Network, Avtex will work with ComputerTalk’s North American offices to better serve their own client base.  Continue reading Avtex Announces Partnership with ComputerTalk