Semafone announces a new partnership with Avtex, a customer experience (CX)-focused consulting and technology provider for the healthcare, financial services and public sectors. Through this new partnership, Avtex will provide Semafone’s flagship Cardprotect software in North America and leverage Semafone’s consulting services to help their customers with enterprise contact centers simplify compliance with the Payment Card Industry Data Security Standard (PCI DSS). Continue reading Semafone Adds Avtex to Channel Partner Portfolio
Tag Archives: Semafone
Admiral picks Semafone for customer security in its contact centres
UK insurance provider Admiral has joined the growing number of insurance companies using Cardprotect™ from Semafone ® to safeguard the card data of customers paying for insurance over the phone. Continue reading Admiral picks Semafone for customer security in its contact centres
Semafone launches upgrades to flagship Cardprotect solution
Semafone, the leading provider of data security and compliance solutions for contact centres, has announced a host of new features to its award-winning and patented telephone payment solution, in response to increasing market demand for payment security and a rapidly changing regulatory landscape. Continue reading Semafone launches upgrades to flagship Cardprotect solution
Semafone leads by example with latest Payment Card Industry Data Security Standard (PCI DSS) certification
Semafone, the leading provider of compliance and data security solutions for contact centres, has achieved compliance with the latest Payment Card Industry Data Security Standard, PCI DSS V3.2. The certification was awarded on 16 August 2017, five months before the mandatory deadline in January 2018. Continue reading Semafone leads by example with latest Payment Card Industry Data Security Standard (PCI DSS) certification
Semafone’s work with BHF and RNIB shortlisted for UK IT Industry Awards
Semafone, the leading provider of data security and compliance solutions for contact centres, has had its work with the Royal National Institute for Blind people (RNIB) and the British Heart Foundation (BHF) shortlisted for the UK IT Industry Awards. Continue reading Semafone’s work with BHF and RNIB shortlisted for UK IT Industry Awards
Semafone appoints new CFO as company growth continues to rocket
Semafone, the leading provider of data security and compliance solutions for contact centres has appointed John Donaldson to the role of Chief Finance Officer, as the company prepares to build on its record growth in 2016. Continue reading Semafone appoints new CFO as company growth continues to rocket
Semafone Selected by Leading Online Real Estate Marketplace to Secure Phone Payments
PRESS RELEASE: Semafone, a provider of secure payment software for contact centres announced that it has landed a deal with a leading, U.S.-based online real estate market database. Semafone’s solution will secure this rapidly growing company’s phone payments by shielding card numbers from Customer Service Representatives (CSRs), simplifying Payment Card Industry Data Security Standard (PCI DSS) compliance and reducing scope. Continue reading Semafone Selected by Leading Online Real Estate Marketplace to Secure Phone Payments
Corporate Vision names Semafone Most Innovative Call Centre Technology Solution for 2016
PRESS RELEASE: Global provider of telephone payment security Semafone has been named the Most Innovative Call Centre Technology Solution in 2016 by Corporate Vision Magazine’s Tech Innovator Awards. Continue reading Corporate Vision names Semafone Most Innovative Call Centre Technology Solution for 2016
Semafone sweeps 2016 CNP awards as only company with three wins
PRESS RELEASE: Semafone® departed the 2016 US CNP Expo with three CNP Awards recognizing the company’s patented method as the best solution available for call centres. The trophies heralded Semafone as the winner of the Best Call Centre Solution – Judges Choice, Best International CNP Program – Customer Choice and Best PCI Compliance Provider – Customer Choice; the only company recognized with three awards. Continue reading Semafone sweeps 2016 CNP awards as only company with three wins
Semafone appoints new senior vice president for global partnerships and alliances
PRESS RELEASE: Semafone announced the appointment of Margie Frasier as the senior vice president for global partnerships and alliances. With more than 20 years of channel sales and technology experience in the telecommunications industry, Ms Frasier will be responsible for managing strategic alliances and building new world-wide partnerships. Additionally, she will focus on increasing partner enablement and launching the company’s international partner program. Continue reading Semafone appoints new senior vice president for global partnerships and alliances