Tag Archives: Semafone

Semafone Adds Avtex to Channel Partner Portfolio

Semafone announces a new partnership with Avtex, a customer experience (CX)-focused consulting and technology provider for the healthcare, financial services and public sectors. Through this new partnership, Avtex will provide Semafone’s flagship Cardprotect software in North America and leverage Semafone’s consulting services to help their customers with enterprise contact centers simplify compliance with the Payment Card Industry Data Security Standard (PCI DSS). Continue reading Semafone Adds Avtex to Channel Partner Portfolio

Semafone leads by example with latest Payment Card Industry Data Security Standard (PCI DSS) certification

Semafone, the leading provider of compliance and data security solutions for contact centres, has achieved compliance with the latest Payment Card Industry Data Security Standard, PCI DSS V3.2. The certification was awarded on 16 August 2017, five months before the mandatory deadline in January 2018. Continue reading Semafone leads by example with latest Payment Card Industry Data Security Standard (PCI DSS) certification

Semafone Selected by Leading Online Real Estate Marketplace to Secure Phone Payments

PRESS RELEASE: Semafone, a provider of secure payment software for contact centres announced that it has landed a deal with a leading, U.S.-based online real estate market database. Semafone’s solution will secure this rapidly growing company’s phone payments by shielding card numbers from Customer Service Representatives (CSRs), simplifying Payment Card Industry Data Security Standard (PCI DSS) compliance and reducing scope. Continue reading Semafone Selected by Leading Online Real Estate Marketplace to Secure Phone Payments

Semafone sweeps 2016 CNP awards as only company with three wins

PRESS RELEASE: Semafone® departed the 2016 US CNP Expo with three CNP Awards recognizing the company’s patented method as the best solution available for call centres. The trophies heralded Semafone as the winner of the Best Call Centre Solution – Judges Choice, Best International CNP Program – Customer Choice and Best PCI Compliance Provider – Customer Choice; the only company recognized with three awards. Continue reading Semafone sweeps 2016 CNP awards as only company with three wins

Semafone appoints new senior vice president for global partnerships and alliances

PRESS RELEASE: Semafone announced the appointment of Margie Frasier as the senior vice president for global partnerships and alliances. With more than 20 years of channel sales and technology experience in the telecommunications industry, Ms Frasier will be responsible for managing strategic alliances and building new world-wide partnerships. Additionally, she will focus on increasing partner enablement and launching the company’s international partner program. Continue reading Semafone appoints new senior vice president for global partnerships and alliances