Tag Archives: Cogito®

Avaya Invests in Cogito, Deepening Partnership To Enhance Customer Experience Through Joint Development

Avaya announced its investment in Cogito, a leader in AI for emotional intelligence that enables organizations to sense human behavior and guide call centre agents to enhance productivity and customer experience. Cogito is a founding member of Avaya’s A.I.Connect developer ecosystem. Continue reading Avaya Invests in Cogito, Deepening Partnership To Enhance Customer Experience Through Joint Development

Cogito Dialog Now Rated “Avaya Compliant”

PRESS RELEASE: Cogito® Corporation – the software company empowering phone professionals to deliver more engaging and caring customer experiences announces that Cogito Dialog® is compliant with key contact centre solutions from Avaya, a global provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Continue reading Cogito Dialog Now Rated “Avaya Compliant”