Tag Archives: Content Guru

Content Guru Engages with Customer Contact Expo 2015

PRESS RELEASE: Content Guru is preparing for its return to Customer Contact Expo. On its new and enlarged stand, the company will be showcasing the very latest storm® multi-channel Cloud Contact Centre capabilities – providing real omni-channel working across voice, email, web chat, SMS and social media, and encompassing inbound, outbound and automated communications. Continue reading Content Guru Engages with Customer Contact Expo 2015

Travis Perkins creates virtual contact centre in the cloud to transform service operations

PRESS RELEASE: Travis Perkins, one of the UK and Ireland’s leading builders’ merchant and home improvement retailers, has enhanced customer experiences while slashing response and contact handling times, following the implementation of a storm® cloud contact centre. Continue reading Travis Perkins creates virtual contact centre in the cloud to transform service operations

Content Guru and KPN Secure Deal with Chubb

PRESS RELEASE: Content Guru’s Dutch team and Benelux network partner, KPN, have together signed a storm® deal with Chubb Fire and Security, a global leader in the provision of security and fire safety systems for businesses and heavy industry, to deliver multi-channel cloud contact centre services to power multiple sites across the Netherlands. Continue reading Content Guru and KPN Secure Deal with Chubb