Customer engagement consultants Ember and award-winning speech analytics solutions provider CallMiner are working together to help leading health insurer VitalityHealth maintain its high standards of contact centre service. Continue reading Ember and CallMiner automate quality management at VitalityHealth – a leading insurer
Tag Archives: Ember
Ember and Cognia partner to deliver Speech Analytics via the cloud
PRESS RELEASE: Customer management consultancy, Ember Services, has partnered with communications capture, storage and analysis provider, Cognia, to deliver its comprehensive Managed Analytics service via the cloud. Continue reading Ember and Cognia partner to deliver Speech Analytics via the cloud