Liquid Voice, a leading provider of interaction recording, quality management and analytics, has announced the appointment of Sean Gallen as APAC Sales Manager. In this new role, he will be responsible for managing all sales activity and building the company’s reseller channels activity throughout the region. Continue reading Liquid Voice Expands International Operations
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Liquid Voice Commits To Reseller Channel With New Appointments
Liquid Voice, one of the UK’s leading providers of interaction recording, quality management and analytics, has announced the appointment of Matthew Hicks and Andrew Brunt as Channel Development Managers. In these new roles, they will be responsible for building the company’s EMEA reseller channels and providing the highest level of support and assistance throughout the sales lifecycle. Continue reading Liquid Voice Commits To Reseller Channel With New Appointments
Liquid Voice Expands Project Management Team To Meet Increasing Demand For Call Recording
Liquid Voice, one of the UK’s leading providers of interaction recording, quality management and analytics, has announced the appointment of Mark Biggin as Project Manager. In this role, he will be managing the project office which is responsible for installations on behalf of the company’s reseller partners situated throughout the UK and Ireland.
Continue reading Liquid Voice Expands Project Management Team To Meet Increasing Demand For Call Recording
Portsmouth City Council Extends Call Recording To More Departments
Following the successful installation of a Liquid Voice interaction recording platform in 2014, Portsmouth City Council is extending the use of recording technology to a number of additional departments within the Civic Offices in Guildhall Square. The council has awarded a contract to Liquid Voice to install a new system, to record all calls to the Adult Social Care Help Desk, Housing Benefits and Debt Recovery teams, which went live in June. Continue reading Portsmouth City Council Extends Call Recording To More Departments
Liquid Voice Helps Organisations To Comply With GDPR
Liquid Voice, one of the leading providers of interaction recording, quality management and analytics, has announced the immediate availability of an innovative new solution that will help organisations to comply with GDPR which comes into effect in May 2018. Continue reading Liquid Voice Helps Organisations To Comply With GDPR
Liquid Voice Launches Next Generation Automated Speech Transcription Solution
Liquid Voice, one of the leading providers of interaction recording, quality management and analytics, has announced the immediate availability of a new Automated Speech Transcription solution. Used in conjunction with Liquid Voice’s interaction recording and quality monitoring platforms, it will significantly enhance the ability of contact centres and control rooms to locate and replay stored recordings for a wide range of dispute resolution, compliance, quality management and event reconstruction applications. Continue reading Liquid Voice Launches Next Generation Automated Speech Transcription Solution