NICE announced that it has been recognised as the Technology Leader in the Quadrant Knowledge Solutions 2022 SPARK MatrixTM for Contact Center as a Service (CCaaS) for the second consecutive year. Continue reading NICE Named the Technology Leader in 2022 SPARK MatrixTM for Contact Center as a Service (CCaaS) Report →

NICE has announced that it has been recognised as the Technology Leader in the Quadrant Knowledge Solutions 2022 SPARK Matrix™ for Customer Journey Analytics. Continue reading NICE Named the Technology Leader in the 2022 SPARK Matrix™ for Customer Journey Analytics (CJA) Report →

NICE was announced as a leader in growth performance and commitment to innovation in Frost & Sullivan’s Frost Radar North American Enterprise Cloud Contact Center Market for 2022. Continue reading NICE CXone Named Leader in Frost and Sullivan’s 2022 North American Enterprise Cloud Contact Center Report →

NICE announced that Opus Research has named NICE a market leader in Conversational Intelligence in its 2022 Opus Research Conversational Intelligence Intelliview Report. Continue reading NICE Named a Digital Market Leader in 2022 Opus Research Conversational Intelligence Intelliview Report →

NICE (Nasdaq: NICE) announced top placement in Frost & Sullivan’s Frost Radar Voice of Customer report for 2022. With over 50 global industry participants, NICE was selected based on technology innovation, relevancy, scalability, integration capabilities, ease of use, security, partner networks, and acquisitions. Continue reading NICE Voice of Customer Placed First Overall on Frost Radar Growth Index →