Red Box Recorders, leader in compliance recording technology, launched its innovative Transcription service, built on an open extensible API platform, enabling customers to extend their analysis of spoken voice with accurate and timely transcriptions. These can be used to enhance audio capture and retrieval; meeting compliance needs and strengthening training across contact centres and trading floors. Continue reading Red Box Recorders launch Transcription technology to revolutionise communications analysis
Tag Archives: Red Box Recorders
GreenKey Technologies and Red Box Recorders Partner to Launch Integrated Trading Voice Collaboration and Compliance Recording Solution
GreenKey Technologies, an AI-driven voice collaboration platform for the financial markets, announced a global partnership with Red Box Recorders, a market leading expert in voice recording technology and services, to create an integrated solution for embedded compliance recording within GreenKey’s software-based trader collaboration offering. Continue reading GreenKey Technologies and Red Box Recorders Partner to Launch Integrated Trading Voice Collaboration and Compliance Recording Solution
Red Box Introduces New Functionality to provide Additional Compliance Assurance
Red Box Recorders has introduced new functionality designed to provide an additional level of assurance for financial organisations required to meet the increasingly stringent call recording regulations, such as MiFID II and MAR. ‘Quality of Recording (QoR)’ provides real-time analysis of audio calls to ensure that recordings have been successfully captured and are of a sufficient audio standard to facilitate future analysis when regulatory or dispute investigations occur. Continue reading Red Box Introduces New Functionality to provide Additional Compliance Assurance
Red Box Appoints New CEO to Drive Growth
Red Box Recorders Limited, a leader in the global market for compliance voice and electronic recording technology, has announced the appointment of Richard Stevenson as CEO. He succeeds Lee Jones, who steps down after ten years at the company. Continue reading Red Box Appoints New CEO to Drive Growth
Red Box and Bloomberg Partner to Provide Comprehensive Record Keeping and Trade Reconstruction Services for Financial Compliance
Red Box Recorders, a leader in voice recording technology and services, announced a global partnership with Bloomberg Vault, Bloomberg’s enterprise compliance platform, to help financial organizations adhere to record-keeping requirements mandated by global regulations. Red Box technology records voice conversations over phone, turret and mobile devices on behalf of more than 500 financial firms globally. Continue reading Red Box and Bloomberg Partner to Provide Comprehensive Record Keeping and Trade Reconstruction Services for Financial Compliance
Red Box Recorders Becomes Key Partner in Battle Against Insurance Fraud
INTERTEL, Inc., the leading medical canvassing firm in North America, has chosen Red Box Recorders as a key technology partner in the drive to combat insurance fraud. INTERTEL has deployed Red Box’s Quantify voice and data recording solution to capture over three quarters of a million calls annually at their four contact centers in Missouri and Colorado. Continue reading Red Box Recorders Becomes Key Partner in Battle Against Insurance Fraud
Red Box launches world’s first automated audio-recording compliance verification tool
Red Box Recorders has announced the release of Assure: Daily System Check, the world’s first software tool for fully automated verification of audio recording, which delivers the highest standard of compliance-assurance for recorded communication systems. Continue reading Red Box launches world’s first automated audio-recording compliance verification tool
Red Box Announces Quantify Insight; Essential Recording System Health Monitoring
Red Box Recorders has released Quantify Insight, a new application which provides 24/7 assurance that critical communications are being recorded, to ensure call-handling operations continue without interruption. Quantify Insight proactively monitors the Red Box recording system, as well as associated telephony and IT infrastructure, displaying system health and performance on a live dashboard and providing warnings and alerts. By delivering clear and immediate intelligence to IT teams, Insight allows them to locate and resolve issues before they can impact business activity. Continue reading Red Box Announces Quantify Insight; Essential Recording System Health Monitoring
Red Box appoints Chief Operating Officer to drive global growth
In a move designed to strengthen its management team and support global growth ambitions, Red Box Recorders has appointed a Chief Operating Officer. It follows the continued success of the electronic communication recording business, which has seen double digit revenue growth over the last 3 years. Continue reading Red Box appoints Chief Operating Officer to drive global growth
Red Box launches industry-leading recording solution for Skype for Business
Red Box Recorders, the leading specialist in voice and data monitoring for compliance, has launched the industry’s most comprehensive recording solution for Unified Communications (UC). As convergence of communication platforms continues to accelerate, this new product will help organisations to ensure they achieve regulatory compliance when deploying UC across a workforce. Continue reading Red Box launches industry-leading recording solution for Skype for Business
Red Box Recorders continues expansion with two key senior appointments
PRESS RELEASE: Following a further six months of highly profitable growth, leading voice and data recording specialist Red Box Recorders has strengthened its senior management team with two new appointments. John Fenech has been appointed Global Operations Director, whilst Simon Foster joins as Head of Sales UK. Continue reading Red Box Recorders continues expansion with two key senior appointments
Red Box strengthens presence in APAC with senior appointmen
PRESS RELEASE: In a move designed to further enhance its growing infrastructure in the APAC region, Red Box Recorders has appointed Lindsay Miller to the position of Operations Manager, APAC. This follows the recent announcement by the company of a record sales quarter in the region, after securing a number of major deals for its Quantify voice and data recording solution in the finance, contact centre and public safety sectors. Continue reading Red Box strengthens presence in APAC with senior appointmen
Red Box Launches Enhanced Recording Solution for Skype for Business and Microsoft Lync
PRESS RELEASE: Leading voice and data recording specialist Red Box Recorders has announced that it is launching a new solution for organisations that are utilising Skype for Business or Microsoft Lync as their Enterprise Voice platform. Continue reading Red Box Launches Enhanced Recording Solution for Skype for Business and Microsoft Lync
Nuvola partnership with Red Box Recorders offers first seamless product and services value-add for ShoreTel, Alcatel-Lucent and Microsoft Lync partners
PRESS RELEASE: Nuvola Distribution, a specialised communications company and service value added distributor, has extended its range of solutions for contact centres by signing a partnership agreement with Red Box Recorders, a global voice and data recording specialist. The agreement is the first for Red Box with a distributor offering deep technical and services capability to ShoreTel, Alcatel-Lucent, and Microsoft Lync partners. Continue reading Nuvola partnership with Red Box Recorders offers first seamless product and services value-add for ShoreTel, Alcatel-Lucent and Microsoft Lync partners
Red Box Recorders recognised by ShoreTel as Alliance Partner
PRESS RELEASE: Leading independent voice and data recording specialists, Red Box Recorders, has further strengthened its relationship with ShoreTel, the provider of brilliantly simple phone systems and unified communications, to become an Alliance Level member of its Innovation Network. Continue reading Red Box Recorders recognised by ShoreTel as Alliance Partner