Recently, Frost & Sullivan researched the European customer experience outsourcing services industry and, based on its findings, recognizes Teleperformance (TP) with the 2022 Europe Market Leadership Award. The company increases the uptake of automation and the integration of tech-based solutions to enhance customer experience. Continue reading Teleperformance Applauded by Frost & Sullivan for Its Market Leadership in the European Customer Experience Outsourcing Services Industry
Tag Archives: Teleperformance
Teleperformance Named Second Largest Global Third Party Provider in the Everest Group BPS Top 50 for All Industries
Teleperformance, a leading global group in digitally integrated business services, held its spot at number two on the Everest Group BPS Top 50™ for the second year in a row and was among the top five fastest-growing companies in the burgeoning business services industry. Continue reading Teleperformance Named Second Largest Global Third Party Provider in the Everest Group BPS Top 50 for All Industries
Teleperformance Completes the Acquisition of Intelenet
Teleperformance, the worldwide leader in outsourced omnichannel customer experience management announced that it has completed the acquisition of Intelenet, a leading global Business Process Solutions company. Continue reading Teleperformance Completes the Acquisition of Intelenet
Everest Group Distinguishes Teleperformance as a Leader and Star Performer in the Contact Centre Outsourcing Assessment
Teleperformance, the worldwide leader in omnichannel customer experience management announced the company was recognized as a Leader and a Star Performer in the Everest Group Contact Center Outsourcing (CCO) – Service Provider Landscape with PEAK Matrix™ Assessment 2018. Teleperformance is the only service provider with substantial scale across all geographies and industry verticals and this marks the sixth consecutive year Teleperformance has been recognized as a global Leader by Everest Group. Continue reading Everest Group Distinguishes Teleperformance as a Leader and Star Performer in the Contact Centre Outsourcing Assessment
Agreement by Teleperformance to Acquire Intelenet from Blackstone
Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, announced that it has entered into a definitive agreement to acquire Intelenet from Blackstone, a leading global alternative asset manager. Continue reading Agreement by Teleperformance to Acquire Intelenet from Blackstone
Teleperformance Wins Frost & Sullivan Company of the Year Awards for Asia Pacific, Europe and North America Regions
Teleperformance, the worldwide leader in omnichannel customer experience management announced it received three prestigious Contact Center Outsourcing Company of the Year Awards from Frost & Sullivan, recognizing its entire regional operations in Asia Pacific, Europe and North America. The awards honor Teleperformance for a high degree of innovation in services, technologies, and leadership with a focus on customer value and market penetration. Continue reading Teleperformance Wins Frost & Sullivan Company of the Year Awards for Asia Pacific, Europe and North America Regions