Cresta, the unified customer experience AI platform for human and AI agents, announced a partnership with TELUS Digital, a global technology service provider specializing in AI-powered digital customer experiences (CX) and future-focused digital transformations. Continue reading TELUS Digital and Cresta Partner to Deliver AI Agents and Augment Human Agents to Elevate CX
Tag Archives: TELUS Digital
TELUS Digital Acquires Salesforce Consultancy Gerent
TELUS Digital Experience (TELUS Digital), a leading global technology company specializing in digital customer experiences, announced it has acquired Gerent, a U.S.-based Salesforce-focused consultancy that delivers enterprise-scale implementation and integration projects, and agentic AI solutions. Continue reading TELUS Digital Acquires Salesforce Consultancy Gerent
TELUS Digital Deepens CX Capabilities Through Strategic Collaboration with Zendesk
TELUS Digital Experience, a leading global technology company deploying exceptional customer experiences, announced a new strategic collaboration with Zendesk, a pioneer in agentic AI-powered service. Continue reading TELUS Digital Deepens CX Capabilities Through Strategic Collaboration with Zendesk