Tag Archives: TTEC Digital

TTEC Digital introduces WFM Adapter for Microsoft Dynamics 365 Customer Service

TTEC, one of the largest global CX technology and services innovators for end-to-end digital CX solutions, announced that TTEC Digital has introduced Workforce Management (WFM) Adapter for Microsoft Dynamics 365 Customer Service, providing real-time visibility into workforce performance. Continue reading TTEC Digital introduces WFM Adapter for Microsoft Dynamics 365 Customer Service

Zingtree Announces TTEC Digital Partnership to Improve Contact Centre Agent Productivity

Zingtree, a conversational workflow software that turns every contact centre agent into an expert, is pleased to announce its partnership with TTEC Digital, a business segment of TTEC Holdings, Inc., one of the largest global digital CX technology and services innovators for end-to-end, digital CX solutions, to further its mission to elevate contact centre agent productivity. Continue reading Zingtree Announces TTEC Digital Partnership to Improve Contact Centre Agent Productivity

TTEC Digital Selected by King’s Facilities Management to Support Digital Transformation Journey

TTEC, one of the largest, global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, was selected by KCH Interventional Facilities Management LLP (KCH) as a Microsoft development partner to enable its digital transformation. Continue reading TTEC Digital Selected by King’s Facilities Management to Support Digital Transformation Journey