Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), announced the launch of Ushur Studio, the next generation no-code and generative AI-enabled environment that empowers business users and citizen developers to rapidly build, test and deploy omnichannel digital engagement experiences. Continue reading Ushur Launches Studio to Bring Customer Experience Automation to Business Users →

Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), announced that it has been recognized as a Star Performer by Everest Group in the 2023 PEAK Matrix Assessment for Conversational AI Products. Continue reading Ushur recognized as a Star Performer by Everest Group in the 2023 PEAK Matrix™ for Conversational AI Products →

Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), announced the general availability of AI Studio. This new platform addition will take AI-driven customer experience management responsibilities out of developer-exclusive workflows and make model training and management a function any persona can support. Continue reading Ushur launches AI Studio to democratize AI model training and management for its Customer Experience Automation platform →