Verint® announced it has earned co-sell ready status with Microsoft and that the Verint Open Contact Center as a Service (CCaaS) Platform™ will be commercially available in the Microsoft Azure Marketplace by early fall. Continue reading Verint Open CCaaS Platform Achieves Microsoft Co-sell Ready Status and Inclusion in the Microsoft Azure and AppSource Marketplaces
Tag Archives: Verint
Verint and Five9 Announce New Research on the Modern Evolving Contact Centre
Verint®, and Five9 announced the findings of a co-sponsored survey to better understand the evolution of the modern contact centre as consumer habits continue to change and expectations continue to rise. Continue reading Verint and Five9 Announce New Research on the Modern Evolving Contact Centre
Verint Named a Leader in Frost & Sullivan’s Evaluation of End-to-End Customer Experience Platform Landscape
Verint® announced that the company is named a leader in Frost & Sullivan’s Evaluation of End-to-End Customer Experience Platform Landscape. Continue reading Verint Named a Leader in Frost & Sullivan’s Evaluation of End-to-End Customer Experience Platform Landscape
Verint Enterprise Experience Management Consolidates Customer Listening Posts and Unifies Unstructured Data Across the Enterprise
Verint® introduced Verint Enterprise Experience Management (XM) which offers powerful new capabilities to seamlessly deliver experience insights at scale across a brand’s customer touchpoints. Continue reading Verint Enterprise Experience Management Consolidates Customer Listening Posts and Unifies Unstructured Data Across the Enterprise
Verint Da Vinci AI Leverages the Latest Artificial Intelligence Innovations
Verint® introduced more Verint Da Vinci™ AI capabilities to enable faster time-to-value, enrich business processes, and augment the human workforce. Continue reading Verint Da Vinci AI Leverages the Latest Artificial Intelligence Innovations
Verint Launches Open CCaaS Platform Offering Freedom and Flexibility to Future Proof the Contact Centre
Verint® will demonstrate its Open Contact Center as a Service (CCaaS) platform at Engage 2023 customer conference, the industry’s premier customer engagement event in Las Vegas. Continue reading Verint Launches Open CCaaS Platform Offering Freedom and Flexibility to Future Proof the Contact Centre