Vonage, a global leader in cloud communications, helping businesses accelerate their digital transformation and a part of Ericsson, announced that Smobi, an innovative AI-powered RCS platform for E-commerce, has chosen Vonage for Rich Communication Services (RCS) via the Vonage Messages API. Continue reading Smobi, an AI-powered RCS Platform, Partners with Vonage to Enhance Customer Engagement with RCS Messaging
Tag Archives: Vonage
Vonage joins forces with SAP to deliver agentic AI-driven experiences for enterprises
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, announced an expanded collaboration with SAP to help bring agentic AI-driven experiences to enterprises worldwide. Continue reading Vonage joins forces with SAP to deliver agentic AI-driven experiences for enterprises
New Vonage Research Highlights Continued Rise of AI and Its Impact on CX
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, has released its Global Customer Engagement Report 2025. Continue reading New Vonage Research Highlights Continued Rise of AI and Its Impact on CX
Vonage Launches Intelligent Workspace to Deliver a Next-Gen Contact Centre Experience
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, has launched Vonage Contact Center (VCC) Intelligent Workspace, an AI-powered new agent experience built directly into its award-winning contact centre solution. Continue reading Vonage Launches Intelligent Workspace to Deliver a Next-Gen Contact Centre Experience
Airtel Business and Vonage partner to launch cutting-edge business communications application
Airtel Business, the B2B arm of Bharti Airtel ̶ one of India’s leading telecommunications service providers ̶ and Vonage, a global leader in cloud communications that helps businesses accelerate their digital transformation and a part of Ericsson, have partnered to launch Airtel IQ Business Connect ̶ a device-agnostic, unified business communications application that will help enterprises in India to simplify their customer engagement. Continue reading Airtel Business and Vonage partner to launch cutting-edge business communications application
New Study Highlights the Impact of Poor Employee Collaboration on Business Success
In a study conducted by Forrester Consulting on behalf of Vonage, new insights have emerged demonstrating the significant effects of inadequate internal collaboration on organisational performance. The data reveals that businesses plagued by siloed departments and ineffective communication suffer substantial declines in both productivity and profitability. Continue reading New Study Highlights the Impact of Poor Employee Collaboration on Business Success