Today, Zoom kicked off Zoomtopia 2023, the company’s annual event, unveiling new platform innovations underpinned by powerful AI capabilities to help streamline the workday through effective communication and collaboration tools. Continue reading Zoomtopia 2023: One platform delivering limitless human connection
Tag Archives: Zoom
Zoom launches Workforce Engagement Management suite for contact centre teams
Zoom announced the general availability of Zoom’s Workforce Engagement Management suite, including Workforce Management and Quality Management for Contact Center customers, the latest additions to Zoom’s customer experience solutions portfolio that helps support teams create a better way to work. Continue reading Zoom launches Workforce Engagement Management suite for contact centre teams
Zoom introduces Zoom AI Companion
Zoom Video Communications, Inc., announced that Zoom AI Companion (formerly Zoom IQ), the company’s generative AI digital assistant, is now included at no additional cost for customers with the paid services in their Zoom user accounts¹. Continue reading Zoom introduces Zoom AI Companion
Zoom Partners with Anthropic to Expand Federated Approach to AI
Zoom announced a strategic partnership with and investment in Anthropic, an AI safety and research company working to build reliable, interpretable, and steerable AI systems. Continue reading Zoom Partners with Anthropic to Expand Federated Approach to AI
Zoom to acquire Workvivo to bolster the employee experience offering
Behind work are workers. Real everyday people. People who work to live, not live to work. People who need a sense of belonging. It’s a simple concept that often gets forgotten as priorities and demands take over the workday. Continue reading Zoom to acquire Workvivo to bolster the employee experience offering
Zoom announces the expansion of Zoom IQ
Zoom Video Communications, Inc. announced the expansion of Zoom IQ, a smart companion that empowers collaboration and unlocks people’s potential by summarizing chat threads, organizing ideas, drafting content for chats, emails, and whiteboard sessions, creating meeting agendas, and more. Continue reading Zoom announces the expansion of Zoom IQ