PCI Pal, the global SaaS provider of secure payment solutions for business communications, announced it has joined forces with Zoom to deliver an improved customer experience through the integration of PCI Pal Agent Assist and Digital Payments solutions into Zoom Contact Center and Zoom Phone. Continue reading PCI Pal Teams up with Zoom to Create Exceptional Secure Payment Experiences
Tag Archives: Zoom
Zoom Launches ISV Exchange Program with Verint
Verint® announced that Zoom is launching the ISV Exchange Program with Verint’s open platform, expanding on the initial partnership announced last November. Continue reading Zoom Launches ISV Exchange Program with Verint
Zoomtopia 2023: One platform delivering limitless human connection
Today, Zoom kicked off Zoomtopia 2023, the company’s annual event, unveiling new platform innovations underpinned by powerful AI capabilities to help streamline the workday through effective communication and collaboration tools. Continue reading Zoomtopia 2023: One platform delivering limitless human connection
Zoom launches Workforce Engagement Management suite for contact centre teams
Zoom announced the general availability of Zoom’s Workforce Engagement Management suite, including Workforce Management and Quality Management for Contact Center customers, the latest additions to Zoom’s customer experience solutions portfolio that helps support teams create a better way to work. Continue reading Zoom launches Workforce Engagement Management suite for contact centre teams
Zoom introduces Zoom AI Companion
Zoom Video Communications, Inc., announced that Zoom AI Companion (formerly Zoom IQ), the company’s generative AI digital assistant, is now included at no additional cost for customers with the paid services in their Zoom user accounts¹. Continue reading Zoom introduces Zoom AI Companion
Zoom Partners with Anthropic to Expand Federated Approach to AI
Zoom announced a strategic partnership with and investment in Anthropic, an AI safety and research company working to build reliable, interpretable, and steerable AI systems. Continue reading Zoom Partners with Anthropic to Expand Federated Approach to AI