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The Salvation Army National Headquarters To Replace Legacy On-Premise Systems with RingCentral’s Cloud Communications Solution to Enhance Workforce Engagement and Productivity

RC_LOGOC_RGBRingCentral announced that The Salvation Army USA, an organization that has been helping those in need in the United States for the past 130 years, has selected RingCentral Office® as its cloud communications solution. Leveraging RingCentral’s integration with Microsoft Office 365, The Salvation Army employees at the national headquarters office located in Washington D.C. will now have access to powerful communications capabilities within their main productivity suite, enhancing their ability to efficiently communicate and collaborate with co-workers.

Recognizing the benefits of a cloud-based business communications solution, including the ability to integrate with other cloud applications like Office 365, as well as technical and economic efficiencies, The Salvation Army national headquarters office is eliminating its legacy PBX systems and third party video conferencing application. By deploying RingCentral Office, The Salvation Army national headquarters will empower its workforce with all inclusive communication and collaboration capabilities so they can connect from anywhere, at anytime, and on any device.

“We are excited to now be able to seamlessly communicate across our corporate offices and have the ability to integrate RingCentral with Microsoft Office 365 to improve our overall workstream communications,” said Jin Chong, information technology director at The Salvation Army. “Communication is essential to all aspects of our organization. RingCentral gives us the reliable communications capabilities we need to best serve the individuals and communities we support.”

Additional key factors in its selection of RingCentral include:

  • Integrations with leading applications
  • Flexibility to use any device (desk phone, softphone, mobile phone) enabling employees to switch between their devices seamlessly
  • Dedicated Customer Success Manager for product support
  • Ability to consolidate voice, video, messaging and other capabilities within a single platform and vendor

“We are honored to provide The Salvation Army with a business communications solution that caters to the mobility needs of employees,” says Mitch Tarica, vice president of sales. “At RingCentral, we know first hand how important it is to maintain efficient business communications at all times. The Salvation Army helps countless individuals every year, and we couldn’t be more excited to support their mission.”