CorvisaCloud Secures $30 Million in Funding

PRESS RELEASE: Cloud-based communications provider, CorvisaCloud, LLC., today announced that it has secured $30 million in funding from parent company Novation Companies, Inc. (OTCQB: NOVC). The additional capital will be devoted to expanding CorvisaCloud’s sales, marketing and operational development efforts and potential acquisitions. The funds will also be used to accelerate product development and customer acquisition of CorvisaCloud’s CorvisaOne™ contact center software products and platform. Continue reading CorvisaCloud Secures $30 Million in Funding

Firstsource and BSkyB Partnership wins Outsourcing Excellence Award 2014

PRESS RELEASE: Firstsource Solutions, a leading global provider of business process outsourcing (BPO) services, has won the Outsourcing Centre’s Outsourcing Excellence Award 2014 for Best Partnership with its client BSkyB, the UK’s leading entertainment and communications company. Continue reading Firstsource and BSkyB Partnership wins Outsourcing Excellence Award 2014

Azzurri brings Eptica email and knowledge management capabilities to Callmedia contact centres

azzurri logoPRESS RELEASE: Azzurri Communications, the UK’s leading independent provider of cloud and managed communication services, has today launched the Eptica Connector for its Callmedia multi-channel contact centre solution. The Eptica Connector enables Azzurri to seamlessly integrate the email and knowledge management capabilities of Eptica’s market leading multichannel customer engagement suite with any contact centre, either as an on-premise solution, an Azzurri managed service, or as an option in the newly-launched ICON Communicate cloud. Continue reading Azzurri brings Eptica email and knowledge management capabilities to Callmedia contact centres

Inside Sales Organisations Can Rapidly Improve Sales Results with Noble® for Sales Cloud Fast Start

NobleLogo_whiteBkgd_notagline-WebPRESS RELEASE: Noble Systems, a global leader in unified contact centre technology solutions, announces the launch of its Noble® for Sales Cloud Fast Start solution. Noble for Sales Cloud provides integration between the Noble® Enterprise contact centre platform and the world’s leading enterprise cloud computing and CRM platform, from Salesforce.com – allowing inside sales departments to generate more contacts and achieve improved efficiency and productivity. Continue reading Inside Sales Organisations Can Rapidly Improve Sales Results with Noble® for Sales Cloud Fast Start