RingCentral announced that Structural Group, a recognized leader in the specialty construction industry, has selected RingCentral as its new cloud communications solution provider. With more than 1,800 employees across 22 locations in North America, Structural Group needed a new generation of flexible, mobile-first solutions to enhance customer engagement and productivity for its distributed and mobile workforce.
Specialty construction projects are highly complex and need close communications and collaboration with customers and employees with specialized skillsets across the Structural Group enterprise. Now they have a single cloud communications and collaboration platform across the entire enterprise to enable this critical need. One of the influencing factors in selecting RingCentral was the robust capabilities of an all-in-one RingCentral Office® solution for team messaging and collaboration, voice, video, meetings, and conferencing, giving every employee a powerful way to communicate and collaborate in any way, from any device, from anywhere.
“Implementing a cloud strategy for our business communications was key for our mobile workforce; however, we realized that we needed a more comprehensive solution that was user friendly and easy to administer,” said Jason Kasch, chief information officer at Structural Group. “RingCentral has empowered us to communicate across different modalities—be it real-time team messaging, voice, video, SMS, or online meetings— without the hassle or cost of multiple single-point solutions. Our distributed workforce is more collaborative than ever before; and we expect this to only increase in the coming months as we integrate RingCentral into other cloud-based productivity applications we use on a daily basis.”
RingCentral’s Professional Services™ team has played a key role in assisting Structural Group’s IT department with its deployment in 90 days across 22 locations. The Professional Services team by RingCentral provides strategic consultations, network planning, implementation, integrations, and ongoing support and system training.
Looking forward, Structural Group plans to utilize RingCentral’s open APIs made available through the RingCentral Connect Platform™. This will allow them to further customize their RingCentral implementation to meet their specific workflow and business system requirements.
“Structural Group’s dispersed workforce makes them a perfect use case for a cloud-first model when it comes to communications and collaboration,” said Mitch Tarica, vice president of sales. “We’re excited to work with Structural Group and provide a solution that will enable them to work more flexibly and efficiently. We look forward to discovering new ways to empower their employees and customers.”