PRESS RELEASE: Natterbox announced the launch of Advanced Voice Services (AVS) on the Salesforce AppExchange, empowering businesses to connect with their customers, partners and employees in entirely new ways. Continue reading Natterbox Announces Advanced Voice Services (AVS) on the Salesforce AppExchange, the World’s leading Enterprise Apps Marketplace →

PRESS RELEASE: Mahindra Comviva, the global leader in mobility solutions, today announced the launch of a chatbot based Caller Ring Back Tone (CRBT) solution to assist subscribers in finding and availing the right content and price points for various offerings. Continue reading Mahindra Comviva launches Chatbot assisted CRBT solution for Interactive Customer Engagement →

PRESS RELEASE: TouchPoint One, the leading provider of employee engagement and performance management solutions for contact centers, announced that A-GAME Xtreme was named a finalist for Best Use of Technology by the Employee Engagement Summit & Awards (EE Awards). Continue reading A-GAME Xtreme Contact Center Gamification Solution Short-Listed for 2017 Employee Engagement Awards Best Use of Technology →