West’s Unified Communications Services, a global provider of communication and network infrastructure services announced that it is the first provider to undergo audit and achieve the Cisco® Powered Cisco Spark Service Provider accreditation as part of Cisco’s Cloud and Managed Services Program (CMSP).
This achievement follows West’s recent recognition as a Cisco Partner Summit Geographical Region award-winner for Service Provider of the Year, Americas, and distinguishes West as having achieved an elite level of expertise in deploying Cisco Spark.
“As the first Cisco partner to participate in the audit process to achieve the Cisco Powered Spark Service Provider designation, we feel this demonstrates our ability to lead in the marketplace and reinforces the value we bring to our customers through operational expertise, architecture, process, delivery and back-end support,” said Randy McGraw, senior vice president of technology and operational services for West’s Unified Communications Services.
West is a long-time Cisco Gold Partner and a Cloud and Managed Services Master Partner worldwide. West’s additional Cisco Powered service designations are Managed Business Communications, Cisco Powered UC as a Service Based on HCS, and new this year, Cisco Powered Contact Center as a Service based on HCS. West also has a Master Collaboration Specialization.