IBM and Salesforce, the global leader in CRM, announced an expansion of their strategic partnership, bringing together IBM Cloud and Watson services with Salesforce Quip and Salesforce Service Cloud Einstein to enable companies to connect with their customers and collaborate more effectively with deeper insights. Continue reading IBM and Salesforce Strengthen Strategic Partnership
Daily Archives: January 19, 2018
NewVoiceMedia strengthens leadership team with appointment of Olivier Gachot as Executive Vice President of North America Sales
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, has appointed Olivier Gachot as Executive Vice President of North America Sales. Continue reading NewVoiceMedia strengthens leadership team with appointment of Olivier Gachot as Executive Vice President of North America Sales
Ovum Names Five9 as a Leader in Decision Matrix for Selecting a Multichannel Cloud Contact Center Solution
Five9, a leading provider of cloud software for the enterprise contact center market has been recognized as a Leader in Ovum’s Decision Matrix for Selecting a Multichannel Cloud Contact Center Solution. Five9 received the highest recognition rating from customers compared to the other cloud contact center vendors in the report. Continue reading Ovum Names Five9 as a Leader in Decision Matrix for Selecting a Multichannel Cloud Contact Center Solution
DXC Technology Named a 2018 Thomson Reuters Top 100 Global Technology Leader
DXC Technology has been recognized as a 2018 Top 100 Global Technology Leader by Thomson Reuters. The inaugural program identifies the tech industry’s most operationally sound and financially successful organizations. Continue reading DXC Technology Named a 2018 Thomson Reuters Top 100 Global Technology Leader