Genesys®, a global cloud leader in AI-powered experience orchestration, announced that Coca-Cola Bottlers’ Sales and Services (CCBSS) is enhancing its customer experience with the Genesys Cloud™ platform to advance business interactions. Continue reading Coca-Cola Bottlers’ Sales and Services Refreshes the Customer and Employee Experience with Genesys
Daily Archives: September 30, 2024
UJET Raises a Total of $76 Million in Series D Funding to Accelerate Generative AI Innovation for Contact Centres
UJET, Inc., a leading provider of AI-powered cloud contact centre solutions, announced it has closed its latest round of funding led by Sapphire Ventures, with participation from new investors KeyCorp and IonPacific, and existing investors GV, Kleiner Perkins, Citi Ventures, DCM, and Ericsson Ventures. Continue reading UJET Raises a Total of $76 Million in Series D Funding to Accelerate Generative AI Innovation for Contact Centres