Mitel Launches New AI-Powered Customer Experience Platform, Mitel CX

Mitel®, a global leader in business communications, announced its new AI-powered customer experience (CX) management platform, Mitel CX, designed to help organizations enhance customer engagement processes, drive employee efficiency, and exceed the growing expectations of today’s consumers. Continue reading Mitel Launches New AI-Powered Customer Experience Platform, Mitel CX

CommBox Secures $15M Investment from PSG, Prioritizing AI in CX

CommBox, a leading enterprise-grade omnichannel, AI-powered customer experience platform, has announced the completion of a $15 million growth investment round from PSG Equity, a leading growth equity firm that specializes in partnering with software and technology-enabled services companies to help navigate and capitalize on transformational growth. Continue reading CommBox Secures $15M Investment from PSG, Prioritizing AI in CX