ServiceNow, the AI platform for business transformation, and Five9, provider of the Intelligent CX Platform, announced an expanded partnership to deliver a turnkey AI‑powered solution for unified end‑to‑end employee and customer experiences. Continue reading ServiceNow and Five9 expand partnership
Daily Archives: November 13, 2024
Dialpad Unveils New Contact Centre Solution Leveraging AI to Boost Customer Service Efficiency
Dialpad announced the launch of Dialpad Support, marking a significant evolution of its Ai Contact Center solution into a complete next-generation platform that fundamentally transforms how businesses approach customer service. Continue reading Dialpad Unveils New Contact Centre Solution Leveraging AI to Boost Customer Service Efficiency
Intradiem Announces Partnership with Five9 to Enable Real-Time Contact Centre Performance
Intradiem announced its partnership with Five9, the intelligent CX platform provider. This collaboration will help contact centres achieve greater efficiency, productivity, and employee satisfaction. Continue reading Intradiem Announces Partnership with Five9 to Enable Real-Time Contact Centre Performance