Cognigy, a global leader in AI-powered customer service solutions, announced the launch of Agentic AI, a revolutionary addition to its proven Cognigy.AI platform, designed to redefine enterprise customer service. Continue reading Cognigy Unveils Agentic AI: Transforming the Future of Enterprise Contact Centres
Daily Archives: November 14, 2024
Foundever® Opens New Hub in Liverpool, UK to Support the National Trust
Foundever®, a global leader in the customer experience (CX) industry, is excited to announce the opening of its new contact centre located in Horton House, Exchange Flags, Liverpool. Continue reading Foundever® Opens New Hub in Liverpool, UK to Support the National Trust
Dudley Council extends partnership with ArvatoConnect to further advance digital transformation
ArvatoConnect is pleased to announce the extension of its partnership with Dudley Council in a renewed commitment to streamline operations through digital automation. Continue reading Dudley Council extends partnership with ArvatoConnect to further advance digital transformation