ServiceNow, the AI platform for business transformation, announced it has signed an agreement to acquire Cuein, a leader in AI native conversation data analysis and insights. Continue reading ServiceNow accelerates agentic AI roadmap with acquisition of Cuein
Daily Archives: January 20, 2025
Forrester Introduces Brand Experience Index To Measure The Interconnectedness Between Brand And Customer Experience
According to Forrester’s Brand And Customer Experience Together Power Growth research report, a strong brand experience (BX) and customer experience (CX) are crucial drivers to long-term revenue growth. Continue reading Forrester Introduces Brand Experience Index To Measure The Interconnectedness Between Brand And Customer Experience