8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced 8×8 JourneyIQ, giving businesses the ability to seamlessly track, predict, and optimize every step of the customer journey across all channels, departments, and touchpoints. Continue reading 8×8® Announces JourneyIQ to Deliver Integrated AI-powered Customer Journey Intelligence Across the Organization →