Capgemini announced a strategic agentic AI initiative with Google Cloud to transform customer experience (CX) into a key value driver for clients. Building on its existing partnership, Capgemini will create industry-specific agentic AI solutions designed to handle customer requests across all communication channels (web, social, phone etc.) and improve employee productivity. Continue reading Capgemini expands strategic partnership with Google Cloud to revolutionize CX across industries with agentic AI →