U-WFM is pleased to announce a strategic partnership with leading telecoms network provider and one of the pioneers of cloud-hosted call centre solutions, iNet. Continue reading U-WFM & I-Net form Strategic Partnership to deliver complete Contact Centre solution in the Cloud
All posts by Sam Heggie-Collins
Mitel Introduces Next Generation Voice Collaboration and Contact Centre Innovations for Unified Communications Portfolio
Mitel® announced updates to the company’s flagship unified communications (UC) solutions to offer businesses more advanced voice, collaboration and contact centre features for driving productivity and delivering better customer experiences. Continue reading Mitel Introduces Next Generation Voice Collaboration and Contact Centre Innovations for Unified Communications Portfolio
Leading VoIP Complete Solution Provider ITsavvy Announces Key Partnership
ITsavvy, one of the fastest growing complete VoIP technology solution providers in the U.S., just announced a new partnership with 8×8 for hosted VoIP solutions. The company is a leading provider of cloud phone, meeting, collaboration and contact centre solutions with over a million business users worldwide. Continue reading Leading VoIP Complete Solution Provider ITsavvy Announces Key Partnership
Noble Systems to Present Award-Winning Gamification Solution at CCW
Noble Systems Corporation, a global leader in omnichannel contact center technologies, will offer an up-close look at its award-winning Noble Gamification platform from booth 225 at the upcoming Customer Contact Week (CCW), being held January 15-18, 2019 at the JW Marriott in Nashville, TN. Continue reading Noble Systems to Present Award-Winning Gamification Solution at CCW
Q-nomy Inc. Launches Q-Flow 6.2, Making BPM More Interactive Than Ever
Q-nomy Inc., a leading global provider of omnichannel customer journey and customer experience optimization solutions announced the release of Q-Flow version 6.2, the newest member of the Q-Flow 6 platform family. Continue reading Q-nomy Inc. Launches Q-Flow 6.2, Making BPM More Interactive Than Ever
Maintel appoints Czarina Sheikh Mathew as Customer Experience Director
Maintel, the cloud and managed service specialist announces the appointment of Czarina Sheikh Mathew as Customer Experience Director, tasked with ensuring Maintel continues to put customers at the heart of all operations and creating world-class customer experiences. Continue reading Maintel appoints Czarina Sheikh Mathew as Customer Experience Director