Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, has expanded its Vonage Premier for Service Cloud Voice solution to include integration with Salesforce Einstein Conversation Insights. Continue reading Vonage Expands Salesforce Service Cloud Voice Offering with Einstein Integration
Daily Archives: May 14, 2024
Calabrio integrates its software with Avaya Experience Platform Public Cloud
Calabrio, a leader in workforce performance, announced an integration with another solution from Avaya, a global leader in customer experience and communications solutions. Continue reading Calabrio integrates its software with Avaya Experience Platform Public Cloud