All posts by Sam Heggie-Collins

Who's Buying What?

BT’s network to support the Met’s fight against crime

PRESS RELEASE: BT’s networking and IT expertise will help the Metropolitan Police boost its effectiveness when fighting crime across the capital, by enabling frontline police officers to work more quickly and efficiently, following the award of a new contract worth around £100 million. This will help support faster responses to emergency 999 calls and enable the speedier deployment of officers needed to prevent and tackle crime in London’s communities. Continue reading BT’s network to support the Met’s fight against crime →

Technology

More than 100 Channel Partners in Trials with BroadSoft Team-One Worldwide

BroadSoft announced that more than 100 channel partners, serving millions of business customers across the world, are in trials with BroadSoft Team-One. The inability of today’s siloed and often expensive business applications to integrate with one another is causing collaboration tool overload, and is a key reason why the typical worker spends nearly 20% of their week just searching for and gathering information. Continue reading More than 100 Channel Partners in Trials with BroadSoft Team-One Worldwide →

Artificial Intelligence, Technology

Coveo, a leader in AI-Powered Search, Positioned Furthest for Execution and Vision in Leaders Quadrant of Gartner Magic Quadrant for Insight Engines

PRESS RELEASE: Gartner, a research and advisory firm, released its much anticipated Magic Quadrant for Insight Engines earlier this week. The report evaluates 13 providers of Insight Engines, each assessed based upon both their completeness of vision and ability to execute. Coveo, a provider of AI-powered search and recommendations solutions, has been positioned as the highest for execution and furthest for innovation leader in the leaders quadrant. Continue reading Coveo, a leader in AI-Powered Search, Positioned Furthest for Execution and Vision in Leaders Quadrant of Gartner Magic Quadrant for Insight Engines →

Recruitment

EE recruiting 800 customer service roles across the UK

PRESS RELEASE: EE, the UK’s biggest mobile operator and part of BT Group announced a recruitment drive which will see it hire over 800 contact centre advisers for its sites across the UK. These advisers will fill positions in North Tyneside, Methyr Tydfil, Darlington, Greenock, Plymouth and Doxford. Of the 800 recruits over 100 will be apprentices hired as a part of the EE apprenticeship programme. Continue reading EE recruiting 800 customer service roles across the UK →