Pegasystems Inc., the Enterprise Transformation Company™, announced it has signed a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS). Continue reading Pega Signs 5-Year Strategic Collaboration Agreement with AWS to Reimagine Legacy Transformation
All posts by Sam Heggie-Collins
Airship Unveils AI Agents to Speed Brands’ Delivery of High-Impact Customer Experiences
Airship, the cross-channel customer experience company, built on its leadership in no-code native mobile experiences by unveiling Airship AI Agents. Continue reading Airship Unveils AI Agents to Speed Brands’ Delivery of High-Impact Customer Experiences
Sanas Files Suit in US District Court for Theft of Intellectual Property by Krisp Technologies, Inc.
Sanas, the inventor of the world’s first RealTime Speech Understanding Platform and the leading innovator in the use of artificial intelligence-driven accent translation, announced that it has filed a federal lawsuit against Krisp Technologies, Inc. (“Krisp”). Continue reading Sanas Files Suit in US District Court for Theft of Intellectual Property by Krisp Technologies, Inc.
MaxBill Launches AI-Powered Web Self-Service to Transform Utility Customer Experience
MaxBill, a global leader in AI-driven billing and customer management software for utilities and service providers, has announced the launch of its AI Self-Serve Portal — a next-generation digital engagement solution designed to transform customer experience across the utility sector. Continue reading MaxBill Launches AI-Powered Web Self-Service to Transform Utility Customer Experience
Lloyds Banking Group partners with UnlikelyAI to test groundbreaking AI technology
Lloyds Banking Group has announced it is partnering with UnlikelyAI to explore how cutting-edge artificial intelligence can support innovation and enhance customer experience. Continue reading Lloyds Banking Group partners with UnlikelyAI to test groundbreaking AI technology
Capgemini to acquire WNS
Capgemini, a global business and technology transformation partner, and WNS, a leading digital-led business transformation and services company, announced that they have entered into a definitive transaction agreement pursuant to which Capgemini will acquire WNS for a cash consideration of 76.50 USD per WNS share, which represents a premium of 28% to the last 90-day average[1] share price, of 27% to the last 30-day average1 share price and a premium of 17% to the last closing share price on July 3, 2025. Continue reading Capgemini to acquire WNS