Nippon Telegraph and Telephone Corporation (NTT Corporation) launched NTT Ltd., a world-leading global technology services provider that brings together the capabilities of 28 companies, including NTT Communications, Dimension Data and NTT Security into one US $11 billion business. Continue reading NTT brings together leading expert companies to launch a new global technology services provider
All posts by Sam Heggie-Collins
Red Roof Chooses Medallia to Transform its Customer Experience and Drive Retention
Medallia, the global leader in experience management, has announced that Red Roof, the award-winning leader in the lodging industry, has selected Medallia to power its experience management program to take advantage of real time feedback capabilities and seamless insights across channels. Continue reading Red Roof Chooses Medallia to Transform its Customer Experience and Drive Retention
3CLogic Announces New Client: Publicly Traded Multinational Corporation
3CLogic, a leading provider of cloud contact centre software, announced its selection by a prominent global electronics firm to migrate from its on-premise PBX legacy system to the company’s full cloud Amazon Web Services-based platform. Continue reading 3CLogic Announces New Client: Publicly Traded Multinational Corporation
OutSystems Launches New Artificial Intelligence Capabilities to Accelerate Smart App Development
OutSystems today announced that it has added new artificial intelligence and machine learning capabilities to its leading low-code development platform, giving organisations the power to harness automation to create self-service portals, respond to text and voice queries, improve customer service, and much more. Continue reading OutSystems Launches New Artificial Intelligence Capabilities to Accelerate Smart App Development
IntelePeer Announces Availability of Atmosphere® Social Messaging
IntelePeer, a leading Communications Platform as a Service (CPaaS) provider, announced the availability of Atmosphere® Social Messaging for popular social media and messaging channels. Continue reading IntelePeer Announces Availability of Atmosphere® Social Messaging
8×8 Deepens Channel Commitment With New Elev8 Partner Program
8×8, a leading cloud provider of voice, video, chat and contact centre solutions for over one million users worldwide announced the launch of its Elev8 Partner Program, the next phase in its expanding channel strategy aimed at delivering unmatched support and value for 8×8’s partner community. Continue reading 8×8 Deepens Channel Commitment With New Elev8 Partner Program