15Five, the performance management platform that drives action and impact for thousands of organizations, announced it has acquired Kona, the AI-powered assistant and coach for remote managers. Continue reading 15Five Acquires Kona, the AI-Powered Manager Effectiveness Coach for Remote Managers
Category Archives: Acquisitions & Mergers
ServiceNow accelerates agentic AI roadmap with acquisition of Cuein
ServiceNow, the AI platform for business transformation, announced it has signed an agreement to acquire Cuein, a leader in AI native conversation data analysis and insights. Continue reading ServiceNow accelerates agentic AI roadmap with acquisition of Cuein
CallTower acquires Inoria
CallTower, a global leader in cloud-based communications, is pleased to announce the successful acquisition of Genesys-led, CCaaS provider, integrator, and managed services, Canada-based, Inoria Inc. Continue reading CallTower acquires Inoria
Enghouse Acquires Aculab
Enghouse Holdings UK Limited, a wholly owned subsidiary of Enghouse Systems Limited, announced it has acquired Aculab PLC, a provider of on-premise and cloud based communications and AI software solutions. Continue reading Enghouse Acquires Aculab
Voxology Acquires IR’s Testing Solutions to Enhance Customer Experience Testing
Voxology, a Communications Platform as a Service (CPaaS), announced it has acquired testing capabilities from partner and leading Observability provider, Integrated Research (IR). Continue reading Voxology Acquires IR’s Testing Solutions to Enhance Customer Experience Testing
Calabrio Continues to Accelerate AI Innovation with Acquisition of Echo AI
Calabrio, the workforce performance company, announced the acquisition of Echo AI, a generative AI-native conversation intelligence platform. It is the next strategic step in Calabrio’s commitment to providing contact centres with the latest innovative solutions through near-time conversation insights that enhance customer experiences and operational efficiency. Continue reading Calabrio Continues to Accelerate AI Innovation with Acquisition of Echo AI