Nextview Consulting, a leading European design-led Salesforce Consulting Partner, has acquired Sabio’s Salesforce delivery practice, formerly known as makepositive. Continue reading Nextview Consulting acquires Sabio Group’s Salesforce practice to expand into UKI
Category Archives: Acquisitions & Mergers
Puzzel to Acquire Capturi to Strengthen AI-Driven Contact Centre Capabilities
Puzzel, the leading European provider of cloud-based contact centre solutions, announced that it has entered into an agreement to acquire Capturi, a cutting-edge conversational analytics platform specialising in AI-driven insights for customer interactions. Continue reading Puzzel to Acquire Capturi to Strengthen AI-Driven Contact Centre Capabilities
Capacity Acquires Lucy, Envision and Linc, and Announces $26 Million Series D Funding Round
Capacity, an AI-powered support automation platform, is proud to announce transformational growth as it continues to help brands automate interactions with customers and team members. Capacity has acquired Lucy, Envision and Linc, bringing the company’s total number of acquisitions to eight in less than two years. Continue reading Capacity Acquires Lucy, Envision and Linc, and Announces $26 Million Series D Funding Round
Text Request Acquired by Commify to Further US Market Expansion
Text Request, the business text messaging platform founded and headquartered in Chattanooga, Tennessee, announced its acquisition by the U.K-based global messaging solutions leader Commify. Text Request will remain in Chattanooga, and become a base for further U.S. market expansion. Continue reading Text Request Acquired by Commify to Further US Market Expansion
ADP Acquires WorkForce Software
ADP®, a leading global technology company providing human capital management (HCM) solutions, announced that it has acquired WorkForce Software, a premier workforce management solutions provider that specializes in supporting large, global enterprises. Continue reading ADP Acquires WorkForce Software
Crescendo acquires customer operations innovator PartnerHero
Crescendo, creators of the first augmented-AI CX platform, announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Continue reading Crescendo acquires customer operations innovator PartnerHero