Sangoma Technologies, a trusted leader in delivering Unified Communications solutions for SMBs, Enterprises, OEMs, and Service Providers, both on-premises and in the cloud, has entered into a definitive agreement to acquire all of the outstanding shares of Digium, Inc. The deal is expected to close on or about August 31, 2018, subject to customary closing conditions. Continue reading Sangoma Announces Transformative Acquisition of Digium →

Cognizant announced it has agreed to acquire SaaSfocus, a privately-held consulting firm specializing in digital transformation, leveraging the Salesforce Platform. The transaction is expected to close in the fourth quarter of 2018, subject to certain closing conditions. Financial details were not disclosed. Continue reading Cognizant to Acquire SaaSfocus to Expand Salesforce Cloud Consulting Capabilities →

NICE announced the completion of its acquisition of Mattersight Corporation. The finalization of this deal brings together the market’s leading behavioral analytics and cloud innovators, empowering organizations to provide exceptional customer experience through deep understanding of the customer persona. Continue reading NICE Announces Closing of Mattersight Acquisition, Introducing a New Generation of Customer Analytics →

Avtex, an end-to-end Customer Experience (CX) consulting firm, announced its acquisition of Adapt Telephony Services, LLC, a contact centre solutions provider based in the Chicago area. Continue reading Avtex Broadens Scope and Functionality with Acquisition of Adapt Telephony Services →

EMEA’s largest independent Salesforce consultancy 4C has acquired Danish Salesforce specialist 3C Consult, as it continues to grow its customer base and strengthen its ability to provide Salesforce services and develop customer centric companies across Northern Europe. Continue reading 4C acquires 3C Consult to expand its Salesforce service capabilities in Scandinavia →