West Corporation, a global leader in technology-enabled services, announced it has completed the previously disclosed acquisition of Flowroute, a leading software-centric service provider that supplies telecommunication services and technology for cloud-based products.
Flowroute offers a cloud-based communications platform that enables communication service providers, value-added resellers and enterprises to quickly and easily migrate premise-based communication systems to voice over internet protocol (VoIP). Flowroute provides on-demand access to telecom services, such as local and toll-free voice, 9-1-1 and Caller ID Name (CNAM) services, as well as short message service (SMS) and multimedia messaging service (MMS), all through application programming interfaces (APIs) or self-service Web portals. Flowroute’s software platform coupled with its patented, highly reliable HyperNetwork™ enables Communications Platform as a Service (CPaaS) providers and large enterprises to differentiate the quality, reliability, and simplicity of their communications services.
“West is very excited to add the Flowroute service creation environment to our diverse and innovative product portfolio. Their API and self-service capabilities allow customers to create carrier-class message and voice solutions rapidly – in a manner that helps them adapt more quickly to the market,” said John Shlonsky, Chief Executive Officer of West Corporation.