Category Archives: Acquisitions & Mergers

Intent HQ Merges with Anagog to Advance Generative AI for Personal Relevance

Intent HQ, the privacy-first Customer AI platform, announced that it has merged with the Edge AI customer engagement platform, Anagog. The merger will extend Intent HQ’s capability to the edge, and provide clients and AI agents access to a unique source of insight to create more relevant and personalised interactions. Continue reading Intent HQ Merges with Anagog to Advance Generative AI for Personal Relevance

Private equity fund, Teleo Capital, merges SharpenCX and Plum Voice to create the Contact Center of Tomorrow

Teleo Capital announced that it will merge Sharpen Technologies, a leading provider of cloud-based contact centre software, and Plum Voice, a recognized leader in AI-powered voice-based customer interaction technology. Continue reading Private equity fund, Teleo Capital, merges SharpenCX and Plum Voice to create the Contact Center of Tomorrow

Gemspring Capital Acquires InflowCX and Combines with Portfolio Company Amplix

Gemspring Capital, a middle-market private equity firm, is pleased to announce that an affiliate has acquired InflowCX, a provider of strategic advisory, deployment, and managed services for contact centre, customer experience and unified communications solutions, and will combine it with existing Gemspring portfolio company Amplix, a provider of technology advisory services and software. Continue reading Gemspring Capital Acquires InflowCX and Combines with Portfolio Company Amplix

Momentum Announces Definitive Agreement to Acquire G12 Communications

Momentum, a leading global provider of managed services and next-gen managed network solutions, announced it has entered a definitive agreement to acquire G12 Communications, a Seattle-based provider of voice-enabled and Operator Connect Microsoft Teams solutions. Continue reading Momentum Announces Definitive Agreement to Acquire G12 Communications