Information Services Group (ISG), a leading global technology research and advisory firm, announced it has acquired Ventana Research, a leading technology research firm specializing in coverage of the $800 billion software industry. Continue reading ISG Acquires Ventana Research, a Leading Software Industry Analyst Firm
Tag Archives: Ventana Research
Ventana Research Names Verint Workforce Engagement a Leader in Agent Management Report
Verint®, The Customer Engagement Company™, announced it has received top scores and is a leader in the Ventana Research Agent Management Value Index 2022 report.* Continue reading Ventana Research Names Verint Workforce Engagement a Leader in Agent Management Report
Ventana Research Launches Dynamic Insights for Agent Desktop
Ventana Research announced its newest market research endeavor on Agent Desktop using its latest innovative service, Ventana Research Dynamic Insights. This new approach to research comes from the industry’s most trusted market research provider; one that has built its reputation on research facts that reliably guide buyers and organizations through evaluating the performance and effectiveness of their current environment and enables them to determine next steps. Continue reading Ventana Research Launches Dynamic Insights for Agent Desktop